Legal

Terms & Conditions

Last updated: January 2026. These terms govern your use of the Sterling & Cross website, attorney directory, and consultation-booking service.

1. Consultations & Availability

All consultation slots are subject to availability and the attorney's confirmed schedule. A booking is not final until confirmed in writing by the attorney's office, typically within one business day of your request.

2. Consultation Fees & Retainers

Consultation fees paid online reflect the standard rate for an initial meeting with the selected attorney. Retainer amounts, hourly rates, and ongoing representation costs are confirmed separately and are not included in the online booking fee.

3. Cancellations & Refunds

• Consultations may be cancelled free of charge up to 24 hours before the scheduled time.
• Consultation fees are refundable in full if cancelled within this window.
• Refunds, when approved, are returned to the original payment method within 5–10 business days.

4. Attorney Credentials

Every attorney listed on Sterling & Cross is bar-verified prior to being listed. Licensing status is confirmed with the relevant bar association and reviewed periodically.

5. No Attorney-Client Relationship Until Engagement

Booking a consultation or browsing this website does not, by itself, create an attorney-client relationship. That relationship begins only upon signed engagement with the assigned attorney.

6. Privacy

Information collected during booking or inquiry (name, phone, email, matter notes) is used solely to fulfill your request and is never sold to third parties.

7. Contact

Questions about these terms can be sent to hello@sterlingcross.com.